For years, retailers have emphasized increasing delivery speed when it came to the last-mile delivery to differentiate with service. In 2005, Amazon revolutionized customer expectations when they launched their Amazon Prime service, which guaranteed two-day delivery to customers.  They did so with the primary goal of increasing market share, while delivery costs and how they impacted margin were often not considered.  Luckily, they had the financial backing and size to do so and quickly, second-day […]

The post Achieving Speed & Accuracy in the Last Mile appeared first on Logistics Viewpoints.